Mukta Malik Batra

WORK HISTORY

EDUCATION

ABOUT MUKTA MALIK BATRA

Senior Vice President and Regional Head: Customer SuccessI am a seasoned professional with over two decades of experience in the banking sector, specializing in customer success and transaction banking products. In my current role, I am responsible for managing and nurturing corporate relationships across diverse segments.Previously, I served as the National Head of MSME Trade Sales, where I successfully drove the expansion of trade business within MSMEs across India.Throughout my career, I have demonstrated a strong ability to build lasting relationships with clients and understand their unique needs, enabling me to provide tailored solutions. I possess deep insights into strategic operations, regulatory guidelines, and innovative business development strategies, which have contributed to enhancing productivity and profitability.My expertise spans various aspects of trade and forex activities, including Export-Import flows, FEMA Compliance, Trade Finance, and Capital Account transactions. I have a proven track record of formulating and executing strategies for global trade and forex business, and I have shared my insights as a keynote speaker at industry events.I excel in conceptualizing and implementing operational enhancements to optimize resource and capacity utilization. Furthermore, I am passionate about leveraging new-age technology to drive digital trade penetration across India, thereby revolutionizing the efficiency and compliance of complex trade transactions.