Mukta Khanna

About Mukta Khanna

Strategic leader and Transformation Architect with a record of managing $500M+ Capex/Opex portfolios across Amazon, PepsiCo, and Reliance. Expert in large-scale business transformation, crisis leadership, and P&L optimization. Proven ability to transition traditional supply chains into high-tech, SAP/AI-driven ecosystems. Currently leading multi-site clusters for Amazon India, specializing in high-velocity operations, asset redeployment, and building empathy-led, compliant organizational cultures with a proven track record of scaling multi-site logistics, orchestrating complex LD & T transformations, and delivering multi-crore cost efficiencies. Strategic visionary adept at bridging the gap between multinational process excellence and Indian conglomerate agility to drive bottom-line growth. Awarded as Outstanding Women Logistics Leader in 2023, 2020, 2019 and “Gen Next Leader” at “ILSC Asia Summit in SC Leadership, for contributions in Supply Chain & Procurement. Awarded “Are Right a Lot” award in Amazon

Experience

1. Head Supply Chain Operations -fulfillment Centre i Single Thread Leader at Amazon Infc for Dei & Csr

   Amazon

   Apr 2020 — Present · Ahmedabad, IN

   Notable Achievements- • Pioneering Infrastructure & Network Launches: Orchestrated launch of Amazon India’s largest Receive Centre and the nation’s first dedicated Returns Centre in Amazon, setting new benchmarks.• Cost Transformation: a) Packaging & Shipping: As STL, collaboratively delivered >Rs 300M savings by re-engineering eco-friendly packaging and damage reduction.o Network Consolidation: Led a 2-year strategic network overhaul, designing a Global Playbook that secured >RS 95MM in savings and >Rs 200MM in asset redeployments through the closure or repurposing of 70+ sites.o Operational Efficiency: Spearheaded lean-process initiatives and \"Cross Training Flex\" labor models,• Directed Amazon India’s CSR and DEI agenda, impacting lives through community initiatives. Under my leadership, Amazon received the President’s Award in 2023 for being the country\'s leading employer of Persons with Disabilities (PWD).Executive Leadership Experience (Amazon India)-Heading E2E Operations & Supply Chain Strategy• Flagship Large-Scale Cluster Site Ownership with a variable workforce of personnel. Oversee 100% of Material, Supply, and Demand fulfillment, processing an average of units/day with Six Sigma precision.• S & OP & Load Balancing: Partner: Synchronize Supply and Demand planning, ensuring 100% capacity utilization and strict adherence to customer delivery promises.• Governance: Manage a complex ecosystem of 165+ performance metrics, ensuring Safety, Financial Compliance, HR, and IT infrastructure are within strict guardrails.• Process Engineering and Continuous improvement: Drive \"Day 1\" innovation, institutionalizing Lean and Six Sigma methods, across the national network and driving Outbound flow standardization of > 112 Process flows. • Talent/Cultural Leadership: Accountable for the career architecture and skill-building for variable workforces, and fostering an \"Earth’s Best Employer\" culture.

Education

• Institute of Management Studies, BJS Rampuria Jain College

  Master of Business Administration - MBA, Marketing & Finance

  1990 — 1992

• NMIMS CDOE

  Faculty for Wx MBA, Operations, Procurement, International Logistics & Supply Chain

• Maharishi Dayanand Saraswati University, Ajmer

  Master of Business Administration - MBA, Marketing /Finance / Supply Chain / Procurement

• Sophia Girls, Jaipur

  Sec n Hr Sec, Biology/Biological Sciences, General

  1984 — 1987

• Institute of Management Studies

  MBA, Marketing, Finance, Market Research, Procurement, Systems

  1990 — 1992

• IACT

  Certificate course in Six Sigma (started), Green Belt

• Rajasthan Agricultural University

  PG in Project Planning & Infra structure management, PPIM

  1987 — 1990

• Indian Institute of Foreign Trade

  Import Export

  1994 — 1994

• IGNOU

  PG Diploma, Mass Communication/Media Studies

• Maharani's College, University of Rajasthan

  BSc (Home sc), Clothing n Textiles, Human Development, Extension Education, Interior designing, Bio-Nutrition etc

  1987 — 1990

Skills

• Product Development
• Leadership
• Market Research
• Vendor Management
• Brand Management
• Marketing Strategy
• Sap
• Account Management
• Change Management
• People Management
• Cost Reduction
• P&L Management
• Inventory Management
• Supply Chain Management
• Strategic Sourcing
• Marketing
• Microsoft Excel
• Business Planning
• Operations Management
• Negotiation
• Vendor Relations
• Management
• Team Building
• Logistics
• New Business Development
• Budgets
• Product Marketing
• Business Management
• Crm
• Strategy
• Strategic Planning
• Business Development
• Product Management
• Planning
• Procurement
• Mis
• Sourcing
• Key Account Management
• Excel
• Team Leadership