Mukhtar Hussain
Senior Salesforce Developer | IT Design & Development
- Role
- Senior Software Developer at IQVIA
- Location
- Guwahati, AS, IN
- LinkedIn followers
- 500 followers
About Mukhtar Hussain
Experienced Salesforce Developer and Customer Engagement Specialist with a proven track record of delivering end-to-end solutions for global projects. Subject Matter Expert in Sales, Service & Community Cloud modules, with deep knowledge of configuration, out-of-the-box customization, and DevOps methodologies (Copado & CI/CD).Proficient in team building, technical mentorship, and resource management, driving high-performing project teams. Skilled in business analysis, technical workshops, and architecture design to ensure successful project implementation and measurable business impact.Passionate about leveraging technology to enhance customer engagement, streamline processes, and deliver innovative solutions that meet enterprise needs.Salesforce Configuration & Development: Apex, Lightning Web Components, Flows, Triggers, Validation rules, Integration Patterns & Data MigrationOCE Suite: OCE Personal, HCP Engagement, Grants Management, OCE Connect, OCE DigitalDevOps & CI/CD: Git, Copado, Metadata Pipeline, Release ManagementTechnical Leadership: Team Mentorship & Mentoring, Technical Workshops, Performance Optimization & Security, Customer Engagement Solutions, Salesforce Architecture & Data Modeling
Experience
Senior Software Developer
Apr 2021 — Present
Led IT design and development for digital product and solution delivery in pharma customer engagement projects.Specialized in OCE suite of applications: OCE Personal, HCP Engagement Management, Grants Management, OCE Connect, and OCE Digital.Delivered multiple global projects, improving HCP outreach efficiency and reducing delivery cycle time.Mentored junior developers and guided technical workshops to align teams with project architecture and best practices.
Education
Symbiosis Institute of Business Management, Pune
PGDBA, Information Technology
2016 — 2018
Dibrugarh University
Bachelor of Technology - BTech, Electronics & Communication Engineering
2011 — 2015
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