Mukesh Wagh

WORK HISTORY

EDUCATION

SKILLS

ABOUT MUKESH WAGH

A global business management professional passionate about taking on “People, Process and Technology” oriented assignments that are aimed at delivering Improved Customer Experience and Organizational Goals. Career extends 21 years with various roles, cross cultural engagements and a wide range of experience in: Sales & Business Operations Management Commercial Transformation Sales Enablement & Analytics CRM Deployment & Implementation (Salesforce.com, Lanetix) Sales Excellence Programs Project Management Strategy & Change Management Transition Management & Offshore Delivery (Knowledge Processes & Technical Support) 11.5 years of distinguished performance in Carrier / Liner Shipping with leading organizations like A.P. Moller Maersk Group and Hapag-Lloyd. All key commercial execution areas within this domain, driven at a global scale, by influencing executive leadership and expert teams across functions and multiple geographies. 15 years of know-how as an enterprise leader managing varying team sizes from 1 to 40+ team members during the career tenure. Undertaken P&L Accountability and generated Annual Revenue of USD 1+ Million while heading the B2B Sales Operations for Advertisement and Subscription Sales Strengths Significant international exposure Aptitude for bridging and articulating business requirements into technology specifics and vice-versa Capable of leading cross-functional projects/initiatives and working through complex settings Effective at building strong relationships and networks at all of levels of the business and geographies in a matrixed organization Capable of building high performers, through empowerment, open two-way communication & fostering high level of engagement Delivered the design, global deployment and roll-out of the Salesforce CRM (Sales Cloud) to be used by end-users globally. Also oversee the Central CRM offshore support team for Sales & Service cloud administration, configuration and reports.