Mukesh Venkata

About Mukesh Venkata

I am a Backend Developer with 4 years of experience building secure, scalable, and high-performance applications using Java 8, Spring Boot, Microservices, REST APIs.I work on the Global Help Desk platform inside TCS Ultimatix, used by employees worldwide. I contribute to backend modules across the Incident, Change/RFC, and Admin microservices—focusing on API development, workflow implementation, backend security, debugging, and performance improvements.Core Strengths:• Designing and developing REST APIs and microservices• Implementing backend workflow logic and access control• Writing efficient SQL queries and optimizing backend performance• Analysing issues, debugging, and improving system reliability• Strong foundation in DSA, problem-solving, and clean coding• Good understanding of System Design fundamentals, scalable patterns, and component-level architectureI aim to build robust backend systems that are reliable, maintainable, and scalable for enterprise environments.

Experience

1. Software Developer

   Tata Consultancy Services

   Jan 2022 — Present · Hyderabad, IN

   Backend Developer — TCS Global Help Desk platform (Ultimatix Ecosystem)I work on the Global Help Desk platform inside TCS Ultimatix, a large-scale enterprise system used by employees worldwide for ticketing, change requests, and administrative workflows. I contribute as a backend developer across three Spring Boot microservices: Incident, Change/RFC, and Admin.Key Responsibilities:• Design and develop REST APIs for ticketing workflows, change request processing, and admin configurations• Implement backend workflow logic, state transitions, validations, and access control for different user roles• Write efficient SQL queries and optimize database interactions for faster response times• Debug production issues, analyze logs, and contribute to improving system stability and reliability• Work on code enhancements, performance improvements, refactoring, and feature extensions• Collaborate with cross-functional teams (BA, QA, UI, Infra) to deliver stable backend features in Agile cycles• Ensure API security, data integrity, and smooth backend integration across microservicesKey Contributions:• Improved performance of core APIs through optimized queries and efficient request handling• Strengthened reliability by identifying root causes of recurring issues and implementing backend fixes• Participated in deployments, UAT support, and validation across multiple production cycles• Helped streamline workflow logic in Incident and Change/RFC modules to improve consistency and accuracyTechnical Stack:Java 8, Spring Boot, Microservices, REST APIs, SQL, JPA/Hibernate, Maven, Git, LinuxBackend Strengths:DSA, problem-solving, system design fundamentals, clean coding practices, scalable architecture thinking

Education

• Sasi Institute of Technology & Engineering

  Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering