Mukesh Singh
CX Specialist/Relationship Expert |Ex Olx Autos| |Ex Gharpeshiksha| |Ex Hometuitionservices.com | B2B, B2C, C2B Management
- Role
- Senior Relationship Manager at Zupee
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Mukesh Singh
I am an accomplished Team Leader with a proven track record of 8+ years in guiding and…
Experience
Senior Relationship Manager
Dec 2024 — Present · Gurugram, IN
Successfully manage and engage 120 VIP users daily, deliveringpersonalized real-time support, resolving complex issues, andhandling escalations to ensure a premium user experience. Improveduser retention and satisfaction by providing strategic guidance, whilepreparing detailed monthly MTT and lifetime P&L reports to trackperformance and maximize profitability
Education
Delhi University
Bachelor of Commerce, B.com
2018 — 2020
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