Mukesh Ramchandra Kanojiya

About Mukesh Ramchandra Kanojiya

Operations professional with 17+ years of progressive experience across last-mile delivery, first-mile operations, training & development, and large-scale hub management.Currently serving as Area Manager at Meesho, managing end-to-end first-mile operations across multiple hubs in Mumbai. Proven track record in driving pickup efficiency, ensuring SLA compliance, and consistently achieving performance targets at scale.Previously worked with Amazon Transportation Services for nearly a decade, progressing from Team Leader managing 30K+ peak deliveries to Training Specialist, where I designed and delivered impactful learning programs for frontline teams. Also contributed significantly at Shadowfax, managing multi-hub operations, onboarding partners, and leading expansion initiatives.Core strengths include hub operations, performance management, process improvement, and team leadership. Known for strong ownership, execution excellence, and delivering results in high-pressure, high-volume environments.

Experience

1. Area Manager

   Meesho

   Feb 2025 — Present · Mumbai, IN

   Managing end-to-end first-mile pickup operations across multiple hubs in Mumbai, ensuring seamless execution and high operational efficiency.Driving daily pickup performance by optimizing processes and maintaining strict SLA adherence across the seller network.Monitoring key hub-level KPIs including supplier performance, connection %, FAD, and zero-day metrics to ensure consistent service quality.Collaborating closely with field teams, hub managers, and cross-functional stakeholders to proactively resolve escalations and improve overall operations.Consistently delivering strong performance outcomes and maintaining SLA compliance across all active hubs.