Mukesh Kumawat
Desktop support Engineer L1
- Role
- Desktop Support Engineer L1 at TP
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Mukesh Kumawat
As a Service Desk Specialist, I provide comprehensive technical support, focusing on troubleshooting hardware, software, and network-related challenges. My responsibilities also include ERP and HR system support, system installation, and configuration to ensure seamless operational efficiency. With a B.Sc. in Mathematics from MDSU Ajmer, I apply analytical thinking and problem-solving skills in IT and technical support. Proficient in Adobe Photoshop, AutoCAD, and technical troubleshooting, I aim to contribute to effective solutions and process optimization within the organization.
Experience
Desktop Support Engineer L1
Nov 2025 — Present · Jaipur, IN
Provided comprehensive Level 1 desktop support, addressing hardware, software, and network issues. • Utilized ticketing tools to manage and resolve IT requests efficiently. • Assisted users with Outlook configurations and printer setups, ensuring seamless operations. • Collaborated with the service desk team to enhance overall IT service delivery at TP.
Education
Mdsu
Bsc, Mathematics
MDSU Ajmer
B Sc, 12
2019
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