Mukesh Kumar Gupta

About Mukesh Kumar Gupta

I am certified consultant having around 17 years’ experience in Business Process Re-engineering, Requirements Management, Solution Architecture & Design, Customization & Configuration, Development & Integration, and Deployment.I have extensive experience with regular client interactions in different geographics, taking part in workshops, conducting trainings, preparing and giving customer demos, and contributing to diverse project teams. I have end to end project implementation experience in Dynamics 365 CE.I have worked on Pre-Sales activities like fitment & solution design, effort estimations, proposal response document, proof of concept & demo.I have good experience on leading teams and handled large teams of as many as 20 project people and small teams of 3-5 people. I am highly motivated and strive to have a well-rounded skill set in order to be a valued resource, can be deployed in any important projects.Technology Knowledge & Expertise: Dynamics 365 CE, Power Platform, Dynamics 365 SDK, XRM Toolbox, Ribbon Workbench, MS Visio Business Analysis, Pre Sales, Solution Architecture & Design, Data Modeling, Enterprise-wide Implementations, System Migrations/Upgrades and Integrations Customer Relations, Stakeholder Management Team Building & Mentoring, Team Management, Transition Planning, Key responsibilities:1. Organizing and managing workshops, requirement gathering & analysis, streamlining business processes, defining solution & design, validation through proof of concept and support for testing activities2. Dynamics 365 CE administration, customization & configuration including data structure/entity modelling, relationships, business rules, power automate, power apps, forms, fields, reporting, dashboards, security etc. to support changing business needs3. Preparation of project plan, fit gap analysis, project scoping, functional specification and design document4. Plan, Track and Manage with team members and other stakeholders to ensure the project milestones are achieved successfully and within stipulated time5. Participate in discussions and provide direction to management, client, associated groups, and end-users regarding development & support tasks/issues6. Create training manuals, and deliver training to partners and business users

Experience

1. Principal Consultant

   Infosys

   Jul 2025 — Present · Indore, IN

Education

• Jawahar Navodaya Vidyalaya (JNV)

  12th

• IES, IPS Academy Indore (M.P.)

  Bachelor of Engineering B.E

  2004 — 2008