Mukesh Kumar
IT Manager - Mayfair Hotels & Resorts Limited
- Role
- IT Manager at MAYFAIR Hotels & Resorts
- Location
- Patna, BR, IN
- LinkedIn followers
- 500 followers
About Mukesh Kumar
To work in a healthy, innovative and challenging environment extracting the best out…
Experience
IT Manager
Jul 2024 — Present · Raipur, IN
Experienced IT Manager specializing in hospitality technology, ensuring seamless operations across hotel management systems, cybersecurity, and guest services. Passionate about optimizing IT infrastructure to enhance efficiency and elevate guest experiences.Key Responsibilities- Oversee hotel IT infrastructure, including networks, servers, and security systems- Manage Property Management Systems (PMS), Point of Sale (POS), Doorlock, and telephony systems- Ensure data security and compliance with industry regulations- Provide technical support to hotel staff and guests- Collaborate with vendors for software upgrades and IT support- Conduct preventive maintenance for all IT hardware and software- Lead cybersecurity initiatives, ensuring protection against potential threats- Train hotel staff on IT best practices and system usage. Skills & Expertise Hospitality IT Infrastructure Management Cybersecurity & Data Protection Hotel Management Software (PMS, POS, IPTV) Technical Troubleshooting & Problem-Solving Vendor & License Management Cloud Computing & Network Security Achievements Implemented cybersecurity protocols. Led IT system upgrades, enhancing operational efficiency. Developed staff training programs, improving IT proficiency.
Education
MATHURA HIGH SCHOOL, SITAMARHI
MATRICULATION
2005 — 2008
Indira Gandhi National Open University
BCA
2010 — 2013
Indira Gandhi National Open University
Master of Computer Applications (MCA)
2013 — 2016
B.S.E.B. PATNA
I.Sc.
2008 — 2010
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