Mukesh Kumar
Assistant Manager | Resourcing | Project Management Office| People Management | MIS Reporting | Regulations | Account Onboarding and Maintenance | BCP | Project Planner | Billing Vitals
- Role
- Assistant Manager at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mukesh Kumar
12+ Years of verifiable experience in Investment Banking and varying degree of work responsibilities ranging from PMO, Resourcing, Account On-boarding, Account maintenance, Partial KYC, Mailbox handling, Capital markets operations to Dodd Frank & FATCA Regulatory Statutory & Verifying document, Preparing Dashboard, Monthly Audit reports, Weekly Governance pack, Daily EOD MIS and BCP.
Experience
Assistant Manager
Aug 2024 — Present · Bengaluru, IN
Current Employer: Tata Consultancy ServicesDesignation: Assistant ManagerDomain: Investment Banking – Client Account On-boarding & MaintenanceDuration: August 2024 to till dateTask and Responsibility:• Supervise the team of 45 members who are working on Client Account On-boarding and Maintenance(FI, EQ, FX, OTC, GCRS, cRDS recon and Super user team) • Preparing SLAC, KPI, Billing Vital, Project plans, Process Health Monitor, FTE Deployment, reporting and monitoring project progress• Monitoring each individual productivity and accuracy and taking meeting frequently and whenever required• Conceptive knowledge on operations/workflow of investment banks and its functionality divisions • Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level• Handling daily, weekly and monthly call with internal and external stakeholders to demonstrate operational process• Perform and Summarize analysis on reports to retrieve data to perform analysis and same MIS reporting to higher management on daily basis.• Preparing Control Chart, Defect logs, QC calibration, Volume forecasting and Error Trend analysis on monthly basis to monitor overall team performance and same sharing to higher management and other team’s for approval• Possess good interpersonal, communication and organizational skills with proven abilities in planning, project management and customer relationship management
Education
L.N.D. College, Motihari
Bachelor of Computer (BCA), Computer Science
2006 — 2009
Ramaiah Institute of Management Studies
Master of Business Administration (MBA), Accounting and Finance
2011 — 2013
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