Mukesh Kumar
Executive Housekeeper | 14+ Years of Experience in Housekeeping Operations | Specializing in Quality Standards, Guest Satisfaction & Team Development
- Role
- Executive Housekeeper at Best Western Plus Revanta
- Location
- Mandi, HP, IN
- LinkedIn followers
- 500 followers
About Mukesh Kumar
I am a dedicated hospitality professional with over 15 years of experience in…
Experience
Executive Housekeeper
Mar 2025 — Present
As an Executive Housekeeper with over 14 years of experience in the hospitality industry, I bring proven expertise in managing large housekeeping operations, training teams, and ensuring exceptional guest satisfaction. For the past 7 years, I have successfully led housekeeping departments, consistently maintaining high-quality standards, operational efficiency, and brand compliance.Key Responsibilities & Achievements:Leading housekeeping operations for a 4-star property, ensuring spotless rooms, public areas, and back-of-house standards.Managing inventory, budget control, vendor coordination, and cost optimization while maintaining quality.Training and mentoring a team of attendants, supervisors, and support staff, fostering discipline, motivation, and team spirit.Implementing eco-friendly practices such as energy-saving and chemical management in laundry & housekeeping.Organizing and celebrating International Housekeeping Week with engaging staff activities to boost morale.Recognized for consistently achieving positive guest reviews and high cleanliness scores across audits and guest surveys.Successfully handled group check-ins, VIP guest requirements, and special event room preparation.My strength lies in combining discipline, attention to detail, and people management skills to deliver a seamless guest experience. I am passionate about team building, process improvement, and upholding hospitality excellence.
Education
Heritage Institute of Hotel and Torisum Shimla
Degree Bachelor of Science - B.Sc, Hospitality Administration/Management
2008 — 2011
Senior Secondary School Ghumarwin
10+2, Arts
2004 — 2006
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