Mukesh Kumar

About Mukesh Kumar

I am a results-oriented professional with a strong background in operations, compliance, and risk management. I excel in optimising processes, ensuring regulatory compliance, and proactively mitigating risks to drive organisational success. My strategic leadership, regulatory expertise, and commitment to process improvement make me a valuable asset to any team or organisation. Let\'s connect and explore how I can contribute to your success.

Experience

1. Operations Executive

   Blue Dart

   Feb 2024 — Present · Jalandhar, IN

   Team Management: Leading and managing a team of 30 field staff, providing guidance, performance evaluations, and support to overcome operational challenges.*Logistics and Operations: Coordinating warehouse operations and logistics management to ensure seamless and efficient processes.*Network Handling: Managing network operations to ensure optimal delivery routes and timely shipments.*Outbound Management: Overseeing outbound logistics to guarantee smooth operational flow.MIS Reporting: Preparing and analyzing *Management Information System (MIS) reports to monitor and improve operational performance.*Quality Service Assurance: Ensuring high-quality service delivery and adherence to company standards.*Pickups Management: Handling the pickups team to streamline collection processes and enhance customer satisfaction.*Cost Control: Implementing cost control measures to optimize budget and reduce operational expenses.*Recruitment: Leading recruitment efforts to onboard and train new team members, ensuring a high-performing workforce.

Education

• Institution of Engineers of India (IEI), Kolkata

  Diploma , Accounting

  2012 — 2012

• Monad University

  Bachelor's degree

  2013 — 2015

• Punjab Technical University

  Master of Business Administration - MBA, Operations And Human Resource management