Mukesh Ahirwar
Sr. Technical Account Manager
- Role
- Technical Account Manager at Enverus
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mukesh Ahirwar
Over 12+ years experience in client and server application support in the energy data market industry. Led and managed global support team in the organization.Extremely client focused and hard working, passionate about providing an exemplary service within application support, energy market information support and customer issue management.
Experience
Technical Account Manager
Aug 2020 — Present · Bengaluru, IN
Technical Account Manager (TAM) is a trusted advisor to the customer and an advocate on behalf of the customer back into Enverus. TAM is expected to learn their assigned customer environments and business. TAM should understand and champion their customers’ needs within Enverus and provide guidance to them for their Enverus solutions. The TAM should determine a customer’s priorities allowing them to identify and coordinate resolution of issues or product changes swiftly – mitigating the impact to the customer\'s business. The TAM will advise the customer of changes or improvements that could improve their use of Enverus solutions through upgrades, process changes, training, or enhancements. TAM should coordinate with other teams to deliver these changes.
Education
BIST Bhopal
Bachelor of Engineering (BE), Information Technology
2008 — 2012
Skills
- Jira
- Etl Tools
- Data Models
- Vendor Management
- Databases
- Linux Server
- Sql
- Linux
- Data Warehousing
- Operating Systems
- Mysql
- Microsoft Sql Server
- Windows
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