Mukesh Agarwal
Order Management Specialist with 11 years of experience
- Role
- Order Management Specialist at HP
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Mukesh Agarwal
Technical Support & Order Management Specialist with 10 years’ experience at…
Experience
Order Management Specialist
Dec 2015 — Present · Gurugram, IN
Utilized a Warehouse Management System (WMS) for efficient order picking and tracking•Advised management on performance management and employee relations issues, resulting in improved working relationships•Utilized inventory management software to accurately track shipments and maintain accurate order records•Collaborated with cross-functional teams to identify and resolve customer issues in a timely manner•Established and managed relationships with clients, resulting to increase in customer satisfaction scores•Evaluate and report on KPIs and Monitor logistics to make sure they run smoothly•Communicate and negotiate with suppliers and vendors to land more profitable
Education
Institute of Advanced Management Kolkata
Diploma in Hotel Management, Hotel Management & Catering Techology
2005 — 2008
Punjab Technical University
Bachelor's degree, Hotel/Motel Administration/Management
2005 — 2008
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