Mujtaba Irfan

Director @Rapiscan Systems

Hyderabad, TG, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2022 — Present

Director @Rapiscan Systems

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Hyderabad, IN

EDUCATION

2003 — 2006

Osmania University

B.Com, Commerce

2003 — 2006

Osmania University

Bachelor of Commerce (B.Com.), Accounting and Finance

SKILLS

Business Process ImprovementContinuous ImprovementLeadershipManagementTeam LeadershipTeam ManagementTransition ManagementCustomer SatisfactionNew Business DevelopmentProject ManagementAccount ManagementCustomer Service ManagementCustomer Relationship Management (Crm)StrategyOnline MarketingContact Center ManagementOperations ManagementCall CentersBusiness DevelopmentCrmWeb Marketing Strategy

ABOUT MUJTABA IRFAN

A seasoned professional, with a flair for identifying & adopting emerging trends & addressing industry requirements to achieve organizational objectives and profitability norms.Currently associated with Rapiscan Systems as Sr. Manager - Service Operations.A strategic planner with proficiency in streamlining business processes, defining continuous improvement processes, accelerating employees’ strengths and building powerful teams that can conquer any obstacles. Expertise in mapping business requirements and coordinating in developing and implementing processes in line with the pre-set guidelines.Proficient in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Deftness in setting out quality standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA.Adept in providing guidance and leadership to large teams in accordance with specified program objectives.Exceptional communication, presentation & mentoring skills with distinguished abilities in leading teams for developing business continuity plans, procedures and service standards for business excellence.

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