Mujtaba Irfan

Director - Service

Role: Director at Rapiscan Systems
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Mujtaba Irfan

A seasoned professional, with a flair for identifying & adopting emerging trends & addressing industry requirements to achieve organizational objectives and profitability norms.Currently associated with Rapiscan Systems as Sr. Manager - Service Operations.A strategic planner with proficiency in streamlining business processes, defining continuous improvement processes, accelerating employees’ strengths and building powerful teams that can conquer any obstacles. Expertise in mapping business requirements and coordinating in developing and implementing processes in line with the pre-set guidelines.Proficient in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Deftness in setting out quality standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA.Adept in providing guidance and leadership to large teams in accordance with specified program objectives.Exceptional communication, presentation & mentoring skills with distinguished abilities in leading teams for developing business continuity plans, procedures and service standards for business excellence.

Experience

Director
Rapiscan Systems
Dec 2022 — Present · Hyderabad, IN

Education

Osmania University
B.Com, Commerce
2003 — 2006
Osmania University
Bachelor of Commerce (B.Com.), Accounting and Finance
2003 — 2006

Skills

Business Process Improvement
Continuous Improvement
Leadership
Management
Team Leadership
Team Management
Transition Management
Customer Satisfaction
New Business Development
Project Management
Account Management
Customer Service Management
Customer Relationship Management (Crm)
Strategy
Online Marketing
Contact Center Management
Operations Management
Call Centers
Business Development
Crm
Web Marketing Strategy

Contact information

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Work email
•••••@rapiscansystems.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Rapiscan Systems

Security and Investigations · 1.5K employees · Founded 1993 · Torrance, California, United States

When your operation must be economical, compliant and, above all, effective, you need a proven partner that is driven by innovation and backed-by a global support network. A partner like Rapiscan Systems. As the world’s leading security screening provider, Rapiscan Systems provides state of the art products, solutions and services that meet our customers’ most demanding threat detection needs while improving operational efficiency. Since 1993, we have been a proud and trusted partner of government agencies and private security operations around the world, built around simple principles: Highest level of threat detection compliance Superior operational efficiency Customer and market-led Innovation Elite customer base Global capabilities, local knowledge Unsurpassed security screening expertise Rapiscan Systems, a wholly-owned subsidiary of OSI Systems (NASDAQ:OSIS), is headquartered in Hawthorne, California and has additional offices and manufacturing in Finland, India, Malaysia, Singapore, United Kingdom and the United States.

rapiscansystems.com

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