Mujib Rehman
Zavasi Technologies
- Role
- IT Service Management at Ibm Global Services at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mujib Rehman
Over 8 Years of IT Experience – last 5 years across Service Delivery Management, IS Management, IT Projects and Problem management.• Sound understanding of Service Level Management process, under the ITIL framework, with a global mindset & strong quantitative and conceptual abilities.• Aptitude to manage an IT organization delivering excellent Service Support, Service Delivery within established SLA’s, and within approved budgets. This includes budgeting, reporting, co-ordination of activities, people management, time management, and Project Management skills.• Well adaptive towards overseas corporate culture and behavior & ability to work under pressure.• Rich corporate experience in the field of Incident, Problem, Change and release management as per ITIL framework.• Success at motivating staff through clear communication and outstanding organizational skills.• Hands on experience in Installation, Configuration, Administration and Maintenance of Microsoft range of Server Operating Systems, Cisco Networking devices.• Ability to lead multiple simultaneous projects. High energy and self-motivated professional with the ability to make things happen, work under pressure and adhere to strict deadlines.Specialties: Service Operation
Experience
IT Service Management at Ibm Global Services
Aug 2009 — Present
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