Mujeeb Shaikh
Territory Manager at Mahindra Home Finance
- Role
- Territory Manager at Mahindra Home Finance
- Location
- Aurangabad, MH, IN
- LinkedIn followers
- 500 followers
About Mujeeb Shaikh
9+ years experience in NBFC/MFI now working as Territory Manager with Mahindra Home…
Experience
Territory Manager
Nov 2021 — Present
Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.Manage a team of BM & collections agents, providing guidance, support, and training as needed.Monitor and analyze the performance of the BM & collections team, implementing measures to improve productivity and success rates.Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.Collaborate with cross-functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues.Stay current on industry trends and best practices in collections, implementing new strategies or technologies as needed to improve efficiency and results.Prepare regular reports on collections activities, presenting data and insights to upper management.
Education
Dr. Babasaheb Ambedkar Marathwada University, Aurangabad
Bachelor of Science - BS
2011 — 2013
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