Mujahid Sayyed
Grade E2 Desktop Support Engineer
- Role
- Grade E2 Desktop Support Engineer at 3i Infotech Ltd.
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Mujahid Sayyed
I have working experience as a REMOTE SUPPORT ENGINEER, DESKTOP SUPPORT ENGINEER L 1, DESKTOP SUPPORT ENGINEER L 2 and FIELD SUPPORT ENGINEER.• Hands-on experience with Windows OS environments.(Little bit about MAC)• Working knowledge of office automation products and computer peripherals, like printers and scanners• Knowledge of Server, Microsoft Azure and Office 365.• Ability to perform remote troubleshooting and provide clear instructions.• Excellent problem-solving and multitasking skills• Customer-oriented attitude• Analytical thinking.• Knowledge of computers and other hardware devices.• Knowledge of ticketing-based support systems.• Knowledge of software distribution and patch management.• Customer service best practices.• Provides instructions or directly sets up desktop hardware.• Install and maintain equipment and software.• Remote Desktop Support
Experience
Grade E2 Desktop Support Engineer
Feb 2026 — Present · Mumbai, IN
Providing desktop support and IT solutions for end-users, troubleshooting hardware and software issues, and ensuring smooth day-to-day operations. Focused on learning and enhancing technical skills for future growth in software development.
Education
Asian International University
Master of Computer Applications - MCA
2022 — 2024
Millat High School
Secondary School Certificate
2002 — 2013
PS. PREMVATI BAL. SCHOOL
Higher Secondary Certificate
2013 — 2015
Rabindranath Tagore University
Bachelor's degree
2019 — 2021
Jetking Mumbai
JETKING CERTIFIED
2016 — 2018
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