Mujahid bin Javed

Client Success Partner at Ellow | Bridging Companies with Top Tech Talent Across Contract & Permanent Roles

Role
Client Success Partner at Ellowtech
Location
Bhopal, MP, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mujahid bin Javed

Results-driven Client Success and Sales professional specializing in enterprise, GCC…

Experience

  1. Client Success Partner

    Ellowtech

    Feb 2025 — Present · Kochi, IN

    1⃣ Client Relationship ManagementAct as the main point of contact for clients, ensuring a smooth and successful partnership.Build and maintain strong relationships with key stakeholders, hiring managers, and decision-makers.Understand client requirements, pain points, and business goals to provide tailored recruitment solutions.2⃣ Recruitment Process OptimizationCollaborate with recruiters and account managers to ensure timely and quality candidate delivery.Monitor hiring trends and suggest improvements in recruitment strategies.Ensure smooth coordination between clients and the recruitment team.3⃣ Performance Tracking & ReportingTrack and analyze recruitment performance metrics (e.g, time-to-hire, quality of hire, candidate retention).Provide data-driven insights and recommendations to clients for improving hiring outcomes.Ensure service-level agreements (SLAs) and key performance indicators (KPIs) are met.4⃣ Upselling & Business GrowthIdentify opportunities for expanding recruitment services (contract hiring, RPO, executive search, etc.).Work closely with sales and business development teams to drive revenue growth.Educate clients on industry trends and best hiring practices.5⃣ Issue Resolution & Continuous ImprovementAddress client concerns, feedback, and escalations with a problem-solving approach.Collaborate with internal teams to improve service delivery and candidate experience.Stay updated on IT industry trends to provide relevant market insights to clients.Key Impact: Enhances client retention & satisfaction Improves recruitment efficiency & hiring success rates Drives business expansion through strong partnerships

Education

  • Prestige Institute of Management and Research, Indore

    Master of Mass Communication, Master in mass communication

    2010 — 2012

  • Saifia Science, Bhopal

    Bachelor of Computer Application, Bachelors of computer application

    2007 — 2010

  • All Saint's School

    Higher Secondry, Higher secondry

    2006 — 2007

Skills

  • English and Hindi Typing
  • Pubic Relations
  • Media Reporting
  • English
  • Communication and Inter Personal Skills
  • Teaching
  • Customer Service

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Mujahid bin Javed — Client Success Partner at Ellowtech in Bhopal, MP, IN | Unifers