Mujahid bin Javed
Client Success Partner at Ellow | Bridging Companies with Top Tech Talent Across Contract & Permanent Roles
- Role
- Client Success Partner at Ellowtech
- Location
- Bhopal, MP, IN
- LinkedIn followers
- 500 followers
About Mujahid bin Javed
Results-driven Client Success and Sales professional specializing in enterprise, GCC…
Experience
Client Success Partner
Feb 2025 — Present · Kochi, IN
1⃣ Client Relationship ManagementAct as the main point of contact for clients, ensuring a smooth and successful partnership.Build and maintain strong relationships with key stakeholders, hiring managers, and decision-makers.Understand client requirements, pain points, and business goals to provide tailored recruitment solutions.2⃣ Recruitment Process OptimizationCollaborate with recruiters and account managers to ensure timely and quality candidate delivery.Monitor hiring trends and suggest improvements in recruitment strategies.Ensure smooth coordination between clients and the recruitment team.3⃣ Performance Tracking & ReportingTrack and analyze recruitment performance metrics (e.g, time-to-hire, quality of hire, candidate retention).Provide data-driven insights and recommendations to clients for improving hiring outcomes.Ensure service-level agreements (SLAs) and key performance indicators (KPIs) are met.4⃣ Upselling & Business GrowthIdentify opportunities for expanding recruitment services (contract hiring, RPO, executive search, etc.).Work closely with sales and business development teams to drive revenue growth.Educate clients on industry trends and best hiring practices.5⃣ Issue Resolution & Continuous ImprovementAddress client concerns, feedback, and escalations with a problem-solving approach.Collaborate with internal teams to improve service delivery and candidate experience.Stay updated on IT industry trends to provide relevant market insights to clients.Key Impact: Enhances client retention & satisfaction Improves recruitment efficiency & hiring success rates Drives business expansion through strong partnerships
Education
Prestige Institute of Management and Research, Indore
Master of Mass Communication, Master in mass communication
2010 — 2012
Saifia Science, Bhopal
Bachelor of Computer Application, Bachelors of computer application
2007 — 2010
All Saint's School
Higher Secondry, Higher secondry
2006 — 2007
Skills
- English and Hindi Typing
- Pubic Relations
- Media Reporting
- English
- Communication and Inter Personal Skills
- Teaching
- Customer Service
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