Muhammed Muhammed
Operations Supervisor @Intelcom | Dragonfly
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WORK HISTORY
Operations Supervisor @Intelcom | Dragonfly
Victoria, BC, CA
EDUCATION
Douglas College
Computer and information systems
FAROOK COLLEGE, KOZHIKKODE
Bachelor's degree
ABOUT MUHAMMED MUHAMMED
I hold a Bachelor’s degree in Computer Science and a Post-Baccalaureate Diploma in Computer and Information Systems with a specialization in Data Analytics. My career combines technical expertise with over six years of hands-on experience in logistics, supply chain operations, and team leadership. I started at UPS Canada, where I built a strong foundation in last-mile delivery, route optimization, and customer service. For the past four years, I have been an Operations Supervisor at Intelcom, leading cross-functional teams, managing daily logistics operations, and driving continuous improvements in productivity, safety, and service quality. I bring a data-driven approach to decision-making, using analytics to identify trends, reduce inefficiencies, and improve KPIs such as on-time delivery, cost reduction, and process accuracy. Now, I’m looking for new opportunities in operations management, supply chain logistics, and distribution leadership, where I can leverage my experience in warehouse management, process optimization, and performance improvement to deliver measurable results.
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