Muhammad A

About Muhammad A

I\'m a Product Manager with 5+ years building revenue critical SaaS products in enterprise environments. I specialize in turning complex technical and business requirements into scalable solutions that drive measurable outcomes whether that\'s recovering millions in lost revenue, accelerating payment processing, or reducing customer churn.What I Do Best:At GE Healthcare, I owned the product strategy and roadmap for a Quote-to-Cash platform supporting $200M+ in subscription revenue across global customers. My work focused on the intersection of product, finance, and technology areas where precision and execution directly impact the bottom line.Impact & Results:Revenue Optimization – Delivered 20% improvement in billing accuracy, eliminating $3M in annual revenue leakage through automated pricing validation and data quality controlsGrowth & Retention – Reduced early-stage customer churn by 15% and improved NPS by 12 points by streamlining onboarding (30% faster) and enhancing billing workflowsOperational Excellence – Achieved 95% on-time delivery across 8 major releases and reduced payment processing delays by 35%, accelerating financial close by 5 daysStrategic Leadership – Secured $2M budget by presenting compelling ROI analysis to C-suite, demonstrating projected $3M revenue recovery and efficiency gainsMy Approach:I thrive at the intersection of product strategy, technical execution, and stakeholder alignment. I\'m deeply analytical comfortable writing SQL queries and building Tableau dashboards but I never lose sight of the customer and business outcomes. I believe the best products come from understanding both the \"what\"(customer needs) and the \"how\"(technical constraints), then rallying cross-functional teams to ship.Domain Expertise:Quote-to-Cash (Q2C) & Subscription ManagementSaaS Billing, Invoicing & Revenue RecognitionPayment Processing & Financial OperationsUsage-Based Pricing & Monetization StrategyERP Integration (Salesforce, Zuora, Oracle Fusion)What\'s Next:I\'m exploring opportunities with growth-stage startups building transformative B2B SaaS or fintech products. I want to apply my deep expertise in monetization, billing, and payment systems to help companies scale their revenue infrastructure and deliver exceptional customer experiences.Let\'s connect if you\'re building something ambitious in SaaS, fintech, or enterprise software. Always happy to talk product, payments, or revenue o••••••••@hotmail.co.uk

Experience

1. Product Manager

   GE HealthCare

   Apr 2023 — Present · Chicago, IL, US

   Owned end-to-end product strategy and execution for Quote-to-Cash platform supporting $200M+ subscription revenue across global healthcare customers. Led cross-functional teams including engineering, finance, and customer success to deliver billing, invoicing, and revenue recognition systems integrated with Salesforce CPQ, Zuora Billing, and Oracle Fusion ERP.Key Achievements:• Eliminated $3M annual revenue leakage by improving billing accuracy 20% through automated pricing validation, order completeness checks, and real-time data quality controls• Achieved 95% on-time delivery rate across 8 major product releases by leading sprint planning, managing backlog prioritization, and coordinating across engineering, finance, and operations teams• Reduced subscription onboarding time 30%(45→30 days) and customer-reported billing issues by 45%, driving customer satisfaction improvement from 7.2 to 8.4 and 12-point NPS increase• Secured $2M budget for Quote-to-Cash modernization by presenting compelling business case and ROI analysis to VP and C-suite stakeholders• Decreased early-stage customer churn 15% by analyzing Gainsight health scores and usage patterns, identifying at-risk accounts and informing proactive retention strategies• Led requirements gathering with 15+ enterprise customers for multi-entity billing and usage-based pricing capabilities, translating regulatory requirements (SOX, GAAP) into technical specifications with 97% UAT pass rateSkills: Product Strategy • Roadmap Planning • Stakeholder Management • Agile/Scrum • Quote-to-Cash • Subscription Management • Salesforce • Zuora • Oracle ERP • SQL • Revenue Recognition

Education

• National University of Computer and Emerging Sciences

  Bachelor of Science - BS, Accounting and Finance

• Marshall University

  Master of Science - MS, Technology Management