Muhammad Ali Ali
Consumer Lending Manager, VP @Triangle Credit Union
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WORK HISTORY
Consumer Lending Manager, VP @Triangle Credit Union
Nashua, NH, US
Managing all aspects of Triangle Credit Union’s Consumer Lending Program; including direct and indirect auto lending, secured and unsecured consumer products, and the administration of Triangle’s Business & Consumer credit card portfolio• Leading a team of 15 staff, including senior loan officers, underwriters, processors and indirect lending dealer representatives• Conducting regular market analysis to determine appropriate risk levels and to aid in setting competitive lending rates and secured/unsecured product offerings• Ensuring consumer credit decisions are in-line with TCU’s lending values, and in compliance with the current regulatory environment• Leading projects spanning across multiple lines of business, and involving external partners to enhance the efficiency of current credit underwriting processes and products• Advocating for and formulating policies to ensure equitable and fair lending practices across all aspects of Triangle’s Consumer Lending Program
EDUCATION
Bahria University
Bachelor's Degree, Marketing
University of Washington
Certificate in Enterprise Risk Management
SKILLS
ABOUT MUHAMMAD ALI ALI
I am an experienced financial services industry executive with extensive expertise in leadership, consumer credit, operations, coaching, sales management and customer experience delivery, spanning over two decades.I have been particularly effective in: growing revenue and market share, increasing employee engagement and retention, managing mid-to-large scale projects focusing on streamlining customer experience, employee satisfaction measurement and increasing operational efficiencies, delivering tailored trainings, and efficiently managing high net worth client and vendor relationships. I am well-versed in communicating with and presenting project updates, audit results and budget plans to the c-suite and board members. I possess a deep understanding of consumer FIs, ranging from local credit unions and community banks to national and international financial institutions.I am passionate about volunteering my time and skills, and giving back to the local community.
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