Muhammad Hasnain
IT Support Technician @Wintak Homes
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WORK HISTORY
IT Support Technician @Wintak Homes
Manchester, GB
Provide front-line IT support to internal staff for hardware, software, and network-related issues.•Diagnose and resolve technical issues across a wide range of technologies including Windows OS, Linux, Microsoft 365, and cloud services.•Supported internal web applications, including bug tracking and version control.•Administer Microsoft 365 accounts, ensuring access rights and mailbox configurations are correctly applied.•Manage equipment setup for new employees including imaging and installation.•Document processes and created internal help guides for repetitive support tasks.
EDUCATION
National University of Modern Languages (NUML)
Mcs, Computer Science
PIAIC
Web 3.0 and Metaverse, Blockchain & Metaverse
ABOUT MUHAMMAD HASNAIN
Highly skilled frontend developer with 4+ years of experience working in…
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