Muhammad Syed

About Muhammad Syed

I am a dedicated and mission-driven professional with over six years of progressive experience in public service and customer engagement. I currently serve as a Child Support Specialist with the County of Riverside. I bring a strong background in case management, operational support, and policy enforcement, helping families navigate complex systems with clarity and empathy.My career spans leadership roles in both public and private sectors, including supervisory experience in high-volume environments, client services, and team development. Holding an MBA in Organizational Leadership, I’m passionate about driving operational excellence, promoting equity, and creating measurable community impact.Skilled in Microsoft Office, public speaking, and data analysis, I thrive in environments where strategic thinking and people-focused service come together. Whether mentoring colleagues or improving process efficiencies, I bring integrity, initiative, and a commitment to continuous improvement.Let’s connect—I’m always open to sharing insights, supporting community-driven goals, and exploring leadership opportunities in public service and beyond.

Experience

1. Child Support Specialist

   County of Riverside

   Oct 2021 — Present · Riverside County, CA, US

   Perform in office interviews for the establishment and enforcement of paternity, child support, and medical support orders. Interview complainants and witnesses regarding suspected family/child support law violations; obtain statements, documents, and similar factual material pertinent to the location of non-custodial parent; verify information by mail, telephone, or interviews in the office. Interview non-custodial parents to determine paternity, ability to pay, and willingness to pay; effect stipulated support agreements; may take a variety of actions to determine paternity (e.g, arranging blood tests and obtaining statements from witnesses). Initiate civil or criminal legal actions to provide payments; monitor cases to determine compliance with payment arrangements and court orders by reviewing payment records through computer data systems, and by evaluating information from complainants; perform mathematical computations on child support cases. Enforce court order obligations through communication by mail, telephone, or office interview with the non-custodial parent. Prepare written recommendations for criminal or civil court actions as required for cases of noncompliance by non-custodial parent. Assist in the preparation for court actions and coordinate court recommendations with Deputy Child Support Attorneys by obtaining additional information and statements, and by appearing as a witness in court. Initiate reciprocal petitions to obtain support from parents residing in other domestic or foreign jurisdictions; provide enforcement on reciprocal petitions received from other jurisdictions. Take enforcement actions as necessary (e.g, declarations in support of writs of execution, property liens, wage assignments, contempt motions, criminal contempt, or failure to provide complaints). May serve court documents in the office as required; may make fraud referrals to the Department of Public Social Services.

Education

• University of California, Riverside

  Bachelor's degree

• University of Redlands School of Business & Society

  Master of Business Administration

• Norco College

  Associate's degree