Muhammad Ayyan
Agent Concierge @Avis Budget Group
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WORK HISTORY
Agent Concierge @Avis Budget Group
Chicago, IL, US
Supported customers with reservations, check-in, payments, and rental agreements. Delivered fast, professional service while resolving issues efficiently. Coordinated with the fleet team to ensure vehicle availability during peak hours.
EDUCATION
Lewis University
Bachelor's degree, Cybersecurity
College of DuPage
Associate of Applied Science - AAS, Cybersecurity & Defense
ABOUT MUHAMMAD AYYAN
IT Configuration Technician at CDW specializing in enterprise device imaging, system deployment, and hardware configuration in high-volume environments.In my current role, I work on OS imaging and provisioning using BIOS, command-line tools, and centralized deployment systems. I support large-scale deployment workflows across Windows, Chromebook, and Apple devices using multi-device setups such as KVM switches and provisioning stations.My work also includes asset tagging, data capture, and supporting ticket-based workflows for services such as imaging, Autopilot enrollment, and other deployment requirements.I have a strong foundation in networking and systems, including VLANs, DHCP, DNS, and Active Directory, built through hands-on labs and practical projects.Focused on continuing to grow in IT infrastructure, networking, and cybersecurity.
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