Muhammad Asim Asghar

IT Specialist @Acedemics Ltd

London, GB

Support staff and students in their use of IT• Help maintain an efficient and effective IT service to the Academy.• Manage, allocate and respond to IT support requests, via phone, email or in person.• Troubleshoot problems with software and hardware in an efficient manner• Carry out computer hardware repairs, as required• Maintain the academy hardware asset database and keep it updated as appropriate• Install and configure software, as requested, whilst being aware of licensing requirements• Image/re-image PCs as required• Setup and maintain AV equipment within classrooms and for events/lessons.• Assist with the installation of new equipment and networking.• Successfully implement and maintain the academy’s online took which enables student to have• remote access to educational materials and communicate with their tutors.

Government post graduate college

FSC pre Engineering , Engineering

Government College University, Faisalabad

Bachelor's degree, Computer Science(hons)

University of Portsmouth

Master's degree, Cyber Security and Forensic Information Technology