Muhammad Asim
IT Support Engineer @SSE plc
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WORK HISTORY
IT Support Engineer @SSE plc
Southampton, GB
As an IT Support Engineer, I provided on-site technical support to over 150 staff, resolving complex hardware, software, and network issues. I managed Microsoft 365 environments, including Teams, SharePoint, and Intune-managed devices, while maintaining user accounts, permissions, and access controls to ensure secure and efficient operations. My role also involved coordinating maintenance of network infrastructure such as switches, routers, and Wi-Fi systems, documenting technical procedures, and supporting small-scale IT infrastructure projects like device rollouts and network upgrades.
EDUCATION
Mirpur University of Science & Technology (MUST)
Bachelor of Science - BS, Computer Systems Engineering
University of Hertfordshire
Master's degree, Data Science
ABOUT MUHAMMAD ASIM
Proactive and enthusiastic Junior Network Engineer with hands-on experience in IT support…
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