Muhammad Arshad Ali
Wind Mobile
Windsor, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Wind Mobile
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EDUCATION
1996 — 1998
Government Commercial Training Institute
D.Com., Commerce
2008 — 2009
Preston University
MBA, Marketing
1998 — 2000
University of the Punjab
B.A, Journalism
SKILLS
IvrAvaya TechnologiesManagementTrainingCustomer SatisfactionCustomer ExperienceProcess Flow DocumentationCall CentersSiebelMinsatTeamworkTeam ManagementPeople ManagementMicrosoft OfficeAvayaQuality AssuranceTime ManagementContact CentersBusiness Process DevelopmentAccessCustomer RetentionCustomer ServiceCustomer Lifecycle ManagementTeam LeadershipCustomer Service ManagementCoachingTelecommunicationsProduct DevelopmentMulti TaskingUser Acceptance TestingProcess Improvement
ABOUT MUHAMMAD ARSHAD ALI
Overall 15 years of prolific experience with the Leading Companies of Telecom Industry.…
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