Muhammad Amjid
Customer Service Manager @Compass Group
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WORK HISTORY
Customer Service Manager @Compass Group
Develop service procedures, policies and standards.Take ownership of customer\'s issues and keep follow up till resolutionSet a clear mission and deploy strategies focused towards that missionKeep accurate records and document customer\'s service actions and discussionsAnalyse statistics and compile accurate reportsKeep ahead of industry’s developments and apply best practices to areas of improvementControl resources and utilise assets to achieve qualitative and quantitative targets
EDUCATION
University of Education Township Campus
Master's degree in I.T, Networks Designing & Communication (LAN/WAN Management/)
ABOUT MUHAMMAD AMJID
Highly skilled and dedicated Network Engineer, result-oriented IT Professional with over 10 year\'s experience in Information Technology and with an emphasis on Networking System, Security, Integration, Software, Image building, and Active Directory configuration. A trusted innovator and “go-to” resource that colleagues approach to tackle and solve complex business problems in IT domain, highly creative thinker and rationale communicator who builds cohesion and project engagement across all level of staff, management, vendors and key decision-makers in multi-aspects of Network’s planning, designing, implementing, operating, monitoring, troubleshooting multi-sites and enterprise multi-service.
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