Ali Islam

Sales Specialist @Zedsource

Lahore, PK

As a Telesales Expert, I specialize in selling telecom services on behalf of major U.S. providers, including Spectrum, AT & T, Xfinity, DirecTV, Frontier, and Optimum. My role involves:• Delivering customized telecom solutions by understanding customer needs and aligning them with the most suitable service plans.• Leading both new customer acquisitions and cross-selling efforts to maximize revenue and improve customer retention.• Engaging with U.S-based clients using consultative selling techniques, identifying pain points, and offering tailored recommendations.• Consistently exceeding sales targets in a fast-paced, target-driven environment while maintaining high customer satisfaction and adhering to compliance protocols.• Staying up-to-date on the latest provider offers, promotions, and policy updates to ensure accurate and effective sales communication.