Muhammad Ali

Cx Agent @Solvd

Glasgow, GB

In my role as a customer advisor, I provide excellent support to customers primarily through email and over the phone. I handle a variety of enquiries, including complaints, refunds, and general questions. My main focus is to ensure customer satisfaction by resolving issues quickly and professionally while maintaining clear communication. Strong problem-solving skills and attention to detail are essential for delivering a positive customer experience.

Glasgow Caledonian University

Undergraduate, Finance

City of Glasgow College

Higher National Diploma, Finance