Muhammad Alam

Security Officer @Savills

Hamilton, GB

Security officer at Newcross Shopping Centre- Conducted comprehensive security patrols to ensure the safety and security of the shopping centre, its occupants, and visitors- Monitored and responded to CCTV cameras, fire alarms, and emergency situations in a timely and efficient manner- Coordinated and facilitated deliveries for various brands, ensuring seamless logistics and operations- Provided exceptional customer service to clients and visitors, enhancing their overall shopping experience- Managed access control for contractors and authorized personnel, ensuring compliance with security protocols- Collaborated with investigation bodies and law enforcement agencies, providing assistance and support as required- Maintained accurate records, including assignment instructions, call reports, and incident reports, submitting them to the NOC and in-house management as necessary- Identified and reported maintenance issues to the centre manager, ensuring prompt resolution and minimizing disruptions- Performed locking and unlocking procedures for the entire mall, managing keys for vacant and occupied units to maintain secure access control.

Institute of Business Management

Intermediate , commerce

Shaheed Zulfikar Ali Bhutto Institute of Science and Technology

Master of Business Administration (MBA), Marketing

Iqra University (Official)

Bachelor of Business Administration (BBA), Business/Commerce, General

Charterhouse Public School

SSC Degree, Computer Science