Mufazzal Mufi Mala

About Mufazzal Mufi Mala

CERTIFICATIONS:Management Development Programme - ISB Hyderabad | Jun 2025Building Skills for Conscious Culture – Cisco | Jun 2024Global Anti-Corruption and Bribery - emtrain | May 2022Certified Interviewer – Social Talent USA | May 2022Agile Fundamentals – Degreed California | May 2022Service Delivery Platform Training for Project Manager | April 2022Applying a Lean-Agile Mindset with SAFe | December 2021CX Project & Program Management Green Belt 2.1 - Degreed California | April 2020Consulting Development Program – Mandel Communications Singapore | Nov 2019Finance Business Acumen – Transform People International Singapore | Aug 2019 Stanford Certified Program Manager - Stanford University California | Jun 2017Mastering the Project Portfolio - Stanford University California | Jun 2017Leadership for Strategic Execution - Stanford University California | Jun 2017Leading Effective Teams - Stanford University California | May 2017Leapfrog Program Manager Training - Lisbon, Portugal | Feb 2017Converting Strategy Into Action - Stanford University California | Dec 2016Financial and Business Acumen - Quadmark | Nov 2016Trusted Advisor - Mandel Communications | Sep 2016Executing Complex Programs - Stanford University California | Aug 2016Managing Without Authority - Stanford University California | Jun 2016Managing Projects - The George Washington University, US - School of Business | Apr 2015Dale Carnegie Certificate on “How Leaders Create Engagement” - Dale Carnegie | Nov 2013Prince2 Practitioner - APMG-International | Sep 2012Prince2 Foundation - APMG-International | Aug 2012ITIL® Expert - Managing Across the Lifecycle Certificate - PEOPLECERT Group | Jun 2012ITIL® Intermediate Examination in Planning Protection and Optimization - PEOPLECERT | Apr 2012ITIL® Intermediate Examination in Release Control and Validation - PEOPLECERT | Apr 2012ITIL® Intermediate Examination in Service Offerings and Agreements - PEOPLECERT | Apr 2012ITIL® Intermediate Examination in Operational Support and Analysis - PEOPLECERT | Mar 2012ITIL® Foundation Certificate in IT Service Management - PEOPLECERT | Sep 2011Microsoft Certified Professional – Windows Server | Apr 2003Microsoft Certified Professional – Windows 95 | Sep 1997

Experience

1. Program Manager

   Cisco

   Sep 2014 — Present · Mumbai, IN

   Program Governance, Account Management, PnL OwnerStreams: IoT, Public Sector, Smart City, Data CentersDomains: Defense, Mining, Airports, Banking, Service Provider Program Governance, Account Management, PnL Owner

Education

• Maharashtra Institute of Advance Electronics

  Diploma, Advanced Electronics and Computer Technology

  1993 — 1994

• NIIT

  Advanced Diploma, Computer Science

  1995 — 1997

• APMG UK

  ITILv3F, ITIL Process

  2011 — 2011

• NIIT

  Microsoft Certified Professional, Windows 95

  1997 — 1997

• ReiNet - Mumbai

  Microsoft Certified Professional, Windows 2003

  2003 — 2003

• Stanford University

  Program Manager, Program Management

  2015 — 2017

Skills

• Analysis
• Pmp
• Networking
• System Administration
• Software Development Life Cycle (Sdlc)
• Software Project Management
• Servers
• Itil
• Security
• Enterprise Architecture
• Program Management
• IT Operations
• Vendor Management
• Unix
• Data Center
• Management
• Enterprise Resource Planning (Erp)
• Saas
• Disaster Recovery
• IT Service Management
• Service Delivery
• Business Analysis
• Process Improvement
• Virtualization
• IT Management
• Manuals
• Integration
• Project Planning
• Project Management
• Team Management
• Business Development
• Erp
• Sdlc
• Solution Architecture
• Software Development
• Pre-Sales
• Troubleshooting
• Business Intelligence
• Business Process Improvement
• Oracle