Mudit Khanna
Director Business Transformation @ GENPACT | Certified Six Sigma Green Belt | Product Manager | Program Lead | Mentor | I help transform processes, solve complex problems using Data, Tech and Domain to unlock Value.
- Role
- Director Consulting and Digital Transformation at Genpact
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Mudit Khanna
As a Director of Consulting at GENPACT, I lead consulting and digital transformation initiatives for consumer and retail goods customers in the order to cash and procure to pay space. I have over 20 years of experience in business consulting and transformation, with a Six Sigma certification and an executive management program from the University of Virginia.My core competencies include large scale program management, agile and waterfall methodologies, solutioning, team management, revenue management, and customer management. I am passionate about helping organizations unlock business value and achieve their goals by conceptualizing, designing, and implementing strategic transformation roadmaps that drive process excellence, higher P&L impact, and improved customer experience. I am also a change management expert, focused on connecting and driving CXO agenda within the organization.
Experience
Director Consulting and Digital Transformation
Apr 2017 — Present · NY, US
Lead Consulting and Digital Transformation for Consumer and Retail Goods Customers in the Order To Cash and Procure to Pay Space. Sales, pre-sales, client relationship and digital Program delivery. Conceptualize & Strategize Transformation roadmap in collaboration with lead Client Partner, digital partner and Client Ops team - identify key strategic initiative, develop business case & ROI, resourcing, Budget.Setting up Overall program governance, routines and rituals, risk tracking, Budgeting and driving regular cadence with Senior Stakeholders. Expert in communicating and managing senior stakeholderManage team of Project managers and cross functional work-stream leads
Education
NIIT
Certificate in Web Centric Curriculum, Basic Computing and Programming
2001 — 2002
University of Virginia
Executive Management Program, Business Administration, Management and Operations
2014 — 2015
DAV Public school
Intermediate (12th), Commerce
1999 — 2000
Delhi University
Commerce, Commerce
2001 — 2004
Skills
- Project Management
- Quality Management
- Order to Cash
- Six Sigma
- Change Management
- Call Centers
- Team Building
- Process Improvement
- Management
- Performance Management
- Leadership
- Process Excellence
- Bpo
- Business Analysis
- Business Process
- Mis
- Program Management
- Vendor Management
- Service Delivery
- Outsourcing
- Business Transformation
- Shared Services
- Business Process Improvement
- Offshoring
- Transition Management
- Team Management
- Supply Chain
- Process Management
- Business Process Re-Engineering
- Operational Excellence
- Operations Management
- Analysis
- Business Process Outsourcing (Bpo)
- Digital Transformation
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