Mudita Singh
Senior Customer Success Consultant at Gainsight
- Role
- Senior Customer Success Consultant at Gainsight
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mudita Singh
The dynamic career of nearly 4+ years reflects rich experience in SQL Development, SQL…
Experience
Senior Customer Success Consultant
Sep 2022 — Present · Hyderabad, IN
Delivering and communicating ROI for our clients, throughout the customer life cycle-Client Outcomes Manager is expected to work with new and existing Gainsight customers to provide Best practices, Configuration, education, and documentation for long-term customer success with Gainsight.Being the trusted partner for the customer on the use-case and product functionality-Follow internal processes to improve Customer\'s Health, Increase retention, Risk Mitigation.Conduct periodic business reviews to ensure customers are getting value from Gainsight-Understand Gainsight products, their features, functions and recognize how they can be used to solve problems and create solutions for your customersWork closely with the customer to define and monitor success criteria metrics.Quarterbacking experiences by various cross-functional teams at Gainsight, on behalf of the customer.
Education
Kendriya Vidyalaya
High School Diploma, PCM
2013 — 2014
Kendriya Vidyalaya
SSC
2011 — 2012
Poornima College of Engineering
Bachelor of Technology, Computer Engineering
2014 — 2018
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