Mudassar Shaikh
Director Ai & Machine Learning Systems @Sony Pictures Entertainment
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WORK HISTORY
Director Ai & Machine Learning Systems @Sony Pictures Entertainment
Culver City, CA, US
Led the enterprise transition of Generative AI from experimentation to scalable and governed deployment across Sony Pictures Entertainment.Architected and launched the SPE AI Assistant (a RAG-powered chat platform), improving knowledge retrieval speed by 60% and reducing manual research workflows by 40%. Achieved 75% cross-functional adoption within six months, onboarding enterprise users.Established end-to-end Gen AI development and orchestration pipeline on Azure, reducing deployment cycles by 50% and infrastructure costs by 25%. Improved model response accuracy by 30% while lowering hallucination rates through structured retrieval optimization and governance oversight.Directed enterprise-wide rollout of ChatGPT Enterprise, overseeing vendor partnership, governance frameworks, and platform administration. Implemented secure SSO integration, role-based access controls, and AI usage policies aligned with corporate data protection standards. Achieved 85% activation among licensed users while reducing shadow AI tool usage by 50%.Designed and operationalized a comprehensive automated AI Trustworthiness Assessment Framework aligned with the OWASP AI Testing Guide, implementing structured security, privacy, and responsible AI validation across Application, Model, Infrastructure, and Data layers.Currently leading an enterprise rollout and governance of Moveworks AI, integrating secure ITSM and HR workflows to automate employee support operations. Implemented audit logging aligned with corporate data protection standards. This is to achieve measurable improvements in ticket deflection, first-contact resolution, and employee productivity while maintaining compliance and operational resilience across enterprise systems.Overall I\'ve transformed AI from a technical initiative into a strategic business enabler, accelerating executive decision cycles by 45% and embedding responsible AI practices across all major departments at SPE.
EDUCATION
UC San Diego Extended Studies
Machine Learning Engineering - Extension, Machine Learning Engineering
University of Mumbai
Bachelor of Engineering, Information Technology
SKILLS
ABOUT MUDASSAR SHAIKH
Strategic Director of AI and Machine Learning with 20 years of experience leading enterprise AI transformation at Sony Pictures Entertainment. I specialize in scaling AI from experimentation to secure, production grade capability aligned with business strategy.I have led the enterprise transition of Generative AI, architecting and launching the SPE AI Assistant, a RAG powered platform enabling knowledge discovery and cross functional collaboration. I established end to end GenAI development pipelines and embedded governance, performance oversight, and operational resilience across the AI ecosystem.I directed the rollout and administration of ChatGPT Enterprise, implementing secure SSO integration, role based access controls, and responsible AI usage policies. I am also leading the enterprise deployment of Moveworks AI, integrating automated IT and HR workflows while maintaining compliance and auditability.We have designed and operationalized an AI Trustworthiness Assessment Framework aligned with the OWASP AI Testing Guide, implementing structured security, privacy, and responsible AI validation across application, model, infrastructure, and data layers.Previously, I have transformed machine learning operations into enterprise grade MLOps infrastructure, building scalable cloud native environments and standardized governance models.Certified Six Sigma Green Belt, I combine technical depth, operational rigor, and strategic vision to deliver secure, scalable AI that drives measurable business value.
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