Mudaser Khan
Quality Specialist at Amazon
- Role
- Quality Specialist at Amazon
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Mudaser Khan
2+experiance as a quality specialist.
Experience
Quality Specialist
Feb 2025 — Present
Transportation Quality Specialist | Last Mile Analytics & Quality | AmazonAs a Transportation Quality Specialist, I play a key role in optimizing Amazon’s last-mile delivery operations. I specialize in address resolution, geocode correction, map edits, driver support, and static route management, ensuring seamless and efficient transportation processes.My responsibilities include conducting manual audits, analyzing images/videos, transcribing customer interactions, identifying patterns for process improvements, and escalating issues to the right teams. By maintaining high standards in SLA, productivity, quality, and utilization, I contribute to enhancing the overall customer experience.Working in a fast-paced, data-driven environment, I collaborate with global teams, leverage performance metrics to drive business goals, and adapt to dynamic operational needs.#Logistics #Operations #QualityAssurance #AmazonLastMile #ProcessImprovement
Education
Jammu and Kashmir Board of School Education (JKBOSE)
Bachelor of Business Administration - BBA, Basic Computer Skills
Jammu and Kashmir Board of School Education (JKBOSE)
Bachelor of Business Administration - BBA, Business Administration and Management, General
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