Muckth Dograa

About Muckth Dograa

Accomplished professional with demonstrated expertise in both Luxury hospitality and retail: Business Transformation & Strategy Complete P&L Responsibility – Drive Profitability Business Environment and Compliance Identification and Mitigation of Risks Operations Excellence and Six Sigma Asset Management including stressed asset turnaround. Customer Loyalty Marketing - Brand Management and Positioning Hotel Pre-opening and Launch Renovations and Project Enrichment CSRKey Strengths include: Management of Profit Centers and Vertical, In-depth understanding of all Revenue streams in Hotels and Retail – Malls Leasing Relationships and Tenant Engagement, Room Sales, Food & Beverage, Space Selling and Revenue Management.

Experience

1. Vice President Gurgaon and Pan India Commercial Offices Retail

   DLF Limited

   Sep 2022 — Present · Gurugram, IN

   Vice President, Gurgaon - Cyberhub, Horizon I, Horizon II and Pan India Offices Retail - Cyber city Gurgaon and Chennai, Hyderabad and Kolkata

Education

• IMI - New Delhi

  General Management & Leadership, Operations, Marketing & Sales, Strategy, Finance & Human Resources

  2007

• Indian Institute of Management, Calcutta

  EDP, Effective Management - Strategy & Marketing & Sales

  2003

• Institute of Hotel Management Catering & Nutrition

  B.Sc. Hospitality Management, Hospitality Administration/Management

  1989 — 1992

Skills

• Food & Beverage
• Business Transformation
• Pricing Strategy
• Hospitality
• Customer Service
• Cuisine
• Online Advertising
• Strategy
• Hotels
• Training
• Customer Satisfaction
• Banquets
• Revenue Analysis
• Banquet Operations
• Marketing
• Hotel Management
• Pre-Opening
• Management
• Team Management
• Six Sigma
• Revenue Enhancement
• Business Strategy
• Employee Training
• Culinary Skills
• Management Consulting
• Hospitality Industry
• Food
• Resorts
• Hospitality Management
• Brand Management
• Cross-Functional Team Leadership