Mubashra Awan
Manager of Undergraduate Services | MBA Candidate
- Role
- Manager of Undergraduate Services at University Of Hartford
- Location
- Hartford, CT, US
- LinkedIn followers
- 500 followers
About Mubashra Awan
Dynamic customer service professional with over 7 years of experience across diverse…
Experience
Manager of Undergraduate Services
Jun 2025 — Present
Lead the Student Success Hub, driving retention and student engagement strategies for undergraduate programs.Oversee academic advising processes, including advisor assignments, faculty training workshops, and policy development in Banner and Blackboard.Manage registration operations, reviewing academic forms (add/drop, overrides, grade changes), and ensuring accurate student records in Degree Works.Direct the 3+1 Accelerated Program, maintaining student cohorts, tracking registration, and coordinating program-specific events.Collaborate with the Registrar, Center for Student Success, and faculty to complete degree audits, graduation checks, and transfer evaluations.Handle sensitive student information with discretion, ensuring compliance and a positive student experience.
Education
Springfield Technical Community College
Associate of Arts - AA, General Studies
2019 — 2021
Elms College
Bachelor of Arts - BA, Psychology
Chicopee High School
High School Diploma
2016 — 2019
Fitchburg State University
Master of Business Administration - MBA, management
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