Muazam Hussain

Senior Administrator @Classico Roma

Toronto, ON, CA

Supervised daily administrative operations, including office management and staff coordination.• Oversee daily administrative operations to ensure efficiency and productivity.• Develop and implement office policies, procedures, and best practices.• Supervise and support administrative staff, providing training and guidance.• Manage multiple projects, ensuring timely completion within budget.• Coordinate office activities, meetings, and events for seamless execution.• Maintain records, databases, and documentation for compliance and accessibility.• Handle confidential information with discretion and professionalism.• Coordinated executive schedules, travel arrangements, and meeting logistics.• Managed invoices, and expense tracking for the department.• Acted as a liaison between departments, vendors, and external stakeholders to enhance workflow and service delivery.• Managed and processed customer orders, ensuring accurate product specifications, pricing, and delivery instructions. • Coordinated with the sales and inventory teams to ensure timely and efficient order placement.• Monitored and tracked orders from placement to fulfillment, ensuring timely delivery and customer satisfaction. • Liaised with suppliers, vendors, and internal teams to resolve any order discrepancies or delays.• Coordinated with logistics and shipping teams to schedule and track deliveries, ensuring orders were delivered on time as per customer requirements. • Communicated any delays or changes in delivery schedules to customers proactively.• Managed customer accounts, ensuring timely invoicing and payment collection. • Regularly followed up with clients to ensure outstanding payments were cleared, reducing overdue balances.