Muaadh Qureshi
Cx Operations Manager @Maeving
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WORK HISTORY
Cx Operations Manager @Maeving
Coventry, GB
Successfully managed the launch and distribution of two new Model launches. Management and Implementation and leading of all operations within Customer Experience, Delivery & Aftersales Successfully managed and implemented the roll out of business cross functional systems allowing the smooth planning of production builds and new model launches, CX systems to improve customer satisfaction and process development within the team to ensure standardisation Own and responsible for the fulfilment and execution of new and used vehicle sales nationwide. VoC and Feedback Loops with design, Quality and Production to ensure consistent product and service standards for the Maeving Customer. Successfully managed vast amount of service and warranty campaigns with introduction of processes, systems and offerings to boost service revenue and maximise efficiency of warranty spend. Management of sales and service and delivery processes and many more responsibilities.
EDUCATION
مدارس منارات الرياض الأهلية والعالمية | Manarat Al Riyadh International Schools, Riyadh, Saudi Arabia
Grade 3 - 5
Kingdom Private International Schools - Riyadh مدارس المملكة
Nursery - Grade 3
مدارس منارات الرياض الأهلية والعالمية | Manarat Al Riyadh International Schools, Riyadh, Saudi Arabia
Grade 8 - 10
University of Michigan
Course, Successful Negotiation
AlFaris International School - Riyadh مدارس الفارس العالمية بالرياض
Grade 7 - 8
Hertford Regional College
Level 3 Certification, Business Managament
Solihull Sixth Form College
Subsidiary Diploma, Business
AlRowad Private Schools
Grade 5 - 7
The London School of Economics and Political Science (LSE)
Bachelor of Science - BSc, Business and Management
ABOUT MUAADH QURESHI
Passionate about the future of e-mobility and the role it plays in transforming urban transportation. With extensive experience in the electric motorcycle and e-bike industries, I specialise in scaling start-up operations, driving innovation, and delivering exceptional customer experiences. Currently, at Maeving, I’m helping shape the future of electric two-wheelers by combining my expertise in operations and customer-centric strategies.Throughout my career, I’ve focused on bridging the gap between cutting-edge technology and customer needs, ensuring that businesses not only scale effectively but also stay deeply connected to their users. I thrive in fast-paced environments where I can build operational frameworks that drive growth, efficiency, and innovation—ultimately leading to long-term success and positive environmental impact.My time at the London School of Economics and Political Science (LSE) gave me a strong foundation in strategic thinking, and I’m always looking for ways to leverage both my academic and industry knowledge to create meaningful change. From improving service models to optimizing product offerings, I’m driven by the opportunity to build sustainable, forward-thinking solutions in the e-mobility space.I’m always open to connecting with professionals in the e-mobility and start-up ecosystems to share insights, foster innovation, and collaborate on projects that drive the future of sustainable transportation.
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