Michael Twedell

About Michael Twedell

With over 25 years of experience in the consulting and technology industry, I\'m a strategic business development executive who provides successful sales performance, relationship building, value proposition development, and project delivery. I\'m passionate about helping clients achieve their digital transformation goals by leveraging enterprise technologies and solutions.As the Senior Vice President of Growth at Bounteous, I lead a team of experts who design and deliver seamless and innovative digital experiences for our clients across various industries. I also oversee and mentor the sales and alliances team on key account pursuits, technical messaging, and channel alignment. My mission is to optimize the flow of data, insights, and interactions that drive growth for our clients and our business.

Experience

1. Senior Vice President, Growth

   Bounteous

   Aug 2022 — Present · Las Vegas, NV, US

   The best digital brand experiences are built on the seamless flow of data, insights, and interactions. Everything Bounteous does is designed to optimize that flow so we create big-picture digital solutions that drive growth for our clients and our business.Responsible for digital transformation strategies for leading global enterprises in Hospitality, Gaming, Media and Healthcare. Lead go-to-market initiatives and client partnerships to deliver innovative OmniChannel experiences that enhance customer engagement and operational efficiency.• Oversee a $10M+ annual TCV portfolio including Caesars, Seminole Hard Rock, Venetian Las Vegas, Spotify, and others, while building a $20M+ pipeline targeting future expansion.• Architect and implement multi-year digital transformation programs leveraging Salesforce, Adobe, AWS, and advanced data platforms to create seamless, personalized guest journeys and optimize customer touchpoints across channels.• Pioneered strategic AI-driven concierge and customer data platform initiatives that underpin long-term IT modernization and drive $30M+ in projected cost savings.• Developed a scalable global delivery model aligning technology, talent, and cost management to meet evolving client needs in dynamic market environments.• Led Salesforce practice to highest partnership tier (Summit), orchestrating a global team of 400+ consultants and shaping enterprise-wide strategy for CRM, marketing automation, and customer engagement.• Focused on enabling hospitality and consumer leaders to deliver connected, data-driven experiences that elevate brand loyalty and revenue growth across all customer channels.

Education

• University of Wisconsin-Whitewater

  BBA, Management, Finance

  1994 — 1998

Skills

• Business Strategy
• Business Intelligence
• IT Solutions
• Consultative Selling
• Solution Selling
• Program Management
• Sustainability Strategy
• Carbon Management
• Construction Management
• Commercial Contracting
• Selling
• Professional Services
• Crm
• Sustainability
• New Business Development
• Cloud Computing
• IT Strategy
• Business Process Improvement
• Leadership
• Saas
• Business Development
• Enterprise Software
• Business Process
• Mergers
• Salesforce.com
• Management Consulting
• Sales
• Strategy
• Management
• Software as a Service (Saas)
• Customer Relationship Management (Crm)
• Client Development