Mark Turner

About Mark Turner

I’m a technology and operations executive with 25+ years of experience helping complex organizations run smarter, align around their mission, and execute with clarity.From leading IT strategy at The Walt Disney Company and NBCUniversal to transforming healthcare technology at Stratus Neuro, I’ve built my career around simplifying complexity, strengthening teams, and delivering results that scale.Today, I serve as Director of Enterprise Content Management for Irving Independent School District, where I am leading a districtwide digital transformation—modernizing how 40 campuses operate, collaborate, and serve students and families.My background blends executive leadership with deep technical fluency, grounded by a doctorate in Organizational Leadership. My research in cultural intelligence and practical change leadership informs how I mentor teams, build trust across diverse stakeholders, and lead sustainable transformation.What sets me apart is how I lead: through service, strategic clarity, and disciplined execution. I believe technology should quietly empower people to do their best work—and that empathy and accountability are not opposites, but leadership essentials.I specialize in stepping into complexity and leaving behind clarity, structure, and momentum.

Experience

1. Director of Enterprise Content Management

   Irving ISD

   Jan 2021 — Present · Irving, TX, US

   Lead a districtwide digital transformation serving 40 campuses and central administration, modernizing how the organization captures, manages, and delivers information across instructional and operational functions.Architect and execute the district’s transition to paperless operations through enterprise implementation of Laserfiche ECM, converting legacy paper processes into secure, automated digital workflows.Serve as district authority for Public Information Requests and subpoenas, establishing standardized intake, tracking, and response protocols to ensure legal compliance and risk mitigation.Oversee enterprise records management strategy, including retention governance, storage optimization, and compliance with state regulations.Direct district print and production services; led capital acquisition and implementation of advanced Xerox production equipment, significantly reducing outsourced print costs and increasing operational control.Integrate SQL-driven data architecture and workflow automation to enhance user experience, reporting accuracy, and cross-departmental efficiency.Build internal leadership capacity by promoting and restructuring key roles to strengthen morale, accountability, and service delivery.

Education

• Dallas Baptist University

  Master of Business Administration (MBA), Project Management

  2012

• Dallas Baptist University

  Doctor of Philosophy - PhD, Organizational Leadership

  2020

• University of North Texas

  Bachelor of Science - BS

  1994

Skills

• Strategy
• Cios
• CTO
• Cxo
• Itil
• Pmp
• Cxo Level Engagement
• Job Seeking
• Searching
• Mba
• Leadership
• Coaching
• Management
• Vice Presidents
• Best Practices
• Broadcast Television
• Radio Broadcasting
• Television
• Radio
• IT Management
• Business Process Improvement
• Executive Management
• Information Technology
• Process Improvement
• Process Management
• Team Leadership
• Strategic Planning
• IT Service Management
• Continuous Improvement
• Business Continuity
• IT Governance
• Service Improvement
• Teamwork
• Kepner Tregoe
• Team Management
• Problem Solving
• Problem Management
• Problem Analysis
• Creative Problem Solving
• Innovative Problem Solver