Mike Swanson

Customer Service Representative at Verizon Wireless

Role
Customer Service Representative at Verizon
Location
Grand Island, NE, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mike Swanson

I seek to share my passion for exceptional services and products. As a consumer, I know…

Experience

  1. Customer Service Representative

    Verizon

    Dec 2009 — Present

Education

  • University of Nebraska at Kearney

    Bachelor's Degree

    1977 — 1981

  • Grand Island Senior High

    High School

    1975 — 1977

Skills

  • Program Management
  • Budgets
  • Marketing
  • Employee Benefits
  • Employee Management
  • Management
  • Team Building
  • Sales Operations
  • Customer Retention
  • Customer Service
  • Retail
  • Customer Relations
  • Account Management
  • Recruiting
  • Inventory Management
  • Telecommunications
  • Product Development
  • Payroll
  • Microsoft Office
  • Sales
  • Leadership
  • Strategic Planning
  • Employee Relations
  • Call Centers
  • Direct Sales
  • Time Management
  • Troubleshooting
  • Operations Management
  • Customer Experience
  • Microsoft Word
  • Team Leadership
  • Cold Calling
  • Customer Satisfaction
  • Training
  • Marketing Strategy
  • Sales Management
  • Public Speaking
  • Hiring
  • Performance Management
  • Employee Training

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Mike Swanson — Customer Service Representative at Verizon in Grand Island, NE, US | Unifers