Mikhail Tronin

Product Manager @Xometry Emea & Apac

Leipzig, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Product Manager @Xometry Emea & Apac

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Leipzig, DE

Xometry is an industrial marketplace with over manufacturers in Europe and Asia. Our main fields of expertize are 3D printing, CNC/Milling, and Injection Molding.As a product manager I\'m responsible for developing our internal ERP system- new features implementation- improvements and technical support

EDUCATION

1994 — 1999

Izhevsk State Technical University (ISTU)

Master's degree, Computer Engineering

SKILLS

Team LeadershipCustomer SupportCustomer RelationsHelp Desk SupportService DeliveryComplex Problem SolvingBpmEcmCrmJiraC#SqlLinuxWindowsHtmlMs Sql ServerFirebirdМенеджментКорпоративное Программное Обеспечение

ABOUT MIKHAIL TRONIN

With over 20 years of experience as an IT Product manager of a highly technical software product with a background in software engineering, I have proven my ability to lead and develop successful technical support teams. Familiar with agile development and product management principles and tools. I have a strong track record of increasing customer satisfaction, streamlining operations, and implementing cost-saving measures.I am pragmatic, self-motivated, and hard-working, skilled at troubleshooting and resolving complex software issues. I am also a quick learner, an effective communicator, presented, and a team player. My technical expertise includes Jira, Miro, UX, CJM, BPMN, RPA, C#, SQL, and.Net.Proficient in English, learning Deutsch

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Mikhail Tronin — Product Manager at Xometry Emea & Apac in Leipzig, DE | Unifers