Mohammed Suwailah
Information Technology Help Desk @Plastipak
Signup · Get unlimited contacts
WORK HISTORY
Information Technology Help Desk @Plastipak
Plymouth, MI, US
Provide first level and second level support for multi-national company end-users for all systems, including Workday, Smartsheet, and SAP.Triage and solve end-user issues daily, deskside and remotely, utilizing remote support tools such as MSRA, RDP, and ZoomCreate and manage users in Active Directory and SAP including on-boarding and off-boarding employeesTroubleshoot and resolve user software and operating systems issues; install and remove software, image and re-image computersMonitor network for faults and escalate to appropriate lead or department for resolution
EDUCATION
University of Michigan-Dearborn
Bachelor of Business Administration - BBA, Information Management Systems
ABOUT MOHAMMED SUWAILAH
I am a great communicator, motivated by any opportunity where I can learn new things or…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.