Mark Sullano
Computer Analyst @National Football League (NFL)
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WORK HISTORY
Computer Analyst @National Football League (NFL)
Provided Windows & Macintosh support for end users for NFL national, overseas, team, and college offices.• Supported in house software; SABERBAM and ENPS for live game time reporting.• Configured Cisco Unity Voicemail and VOIP system; programmed VOIP phones.• Managed Cisco VOIP phone system by setting up end users and registering phones on the network via static IP.• Setup VPN clients and configured for users to connect to the NFL network via home and NFL games.• Configured/setup virtual E-Token VPN and modified host files.• Configured Blackberry Exchange Server (BES) and set up Exchange accounts on Blackberries, IOS devices, Android devices & smartphones.• Created user accounts via Active Directory and setup folder redirection and mapped shared network drives.• Created and supported PeopleSoft accounts. • Created and managed intranet \"Playbook\" accounts.• Managed Verizon Enterprise mobile accounts and devices.• Handled employee termination and account deactivation procedures.• Supported over end users on an on-call basis.• Implemented McAffee virus removal procedures and MalwareBytes and monitored network for virus spreads.• Traveled to numerous NFL stadiums and remote venues to set up WAN networking environments via switches and Cisco ASA client.• Provided technical live support for NFL games in the studios, newsroom, control rooms, and from the sidelines.
EDUCATION
Prestige Career College
Cyber Security
UCLA
B.A., Psychology
UEI College
Computer Systems Technician
SKILLS
ABOUT MARK SULLANO
Computer Analyst, National Football League
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