Tina Chin
Manager of Clinical Operations (Mco) @Apicha Community Health Center
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WORK HISTORY
Manager of Clinical Operations (Mco) @Apicha Community Health Center
EDUCATION
Villanova University
Lean Six Sigma Certification
Argosy University
Master's Degree, Health/Health Care Administration/Management
Pace University - Lubin School of Business
Master of Business Administration - MBA
John Jay College (CUNY)
Bachelor's Degree, Criminal Justice and Deviant Behaviors
John Jay College (CUNY)
Master's Degree, Public Administration / Corporate Compliance / IG
ABOUT TINA CHIN
I am a healthcare operations and administrative leader with experience in project / program implementations, supporting clinics and healthcare programs to run efficiently, deliver quality care, and improve staff and patient experience. My background includes managing day-to-day operations, coordinating multidisciplinary teams, optimizing workflows, revenue cycle deliverables, and leading initiatives that improve access, scheduling, communication, and care coordination delivery.I’m known for being resourceful, organized, and positively level-headed — especially in fast-paced environments. I excel at building strong relationships with providers, staff, and stakeholders while ensuring compliance, quality, and operational excellence. By leveraging data-driven insights and fostering strong partnerships, I have led operational teams in achieving measurable improvements and financial goals in operations and revenue cycle outcomes.Highlights include:• Leading administrative operations for clinical programs and practice settings• Implementing process improvements to streamline workflows and reduce bottlenecks• Supporting hiring, onboarding, scheduling, training, and staff development• Improving patient experience through efficient systems and compassionate service Specialties:Healthcare Strategy & OperationsNon-Clinical Leadership & Project ManagementQuality Improvement & Process ImprovementBudgeting & Resource AllocationCompliance & Regulatory StandardsHealthcare IT & Systems ImplementationStaff Development & TrainingCross-functional Collaboration & Team LeadershipChange Management & Organizational Development
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